Protect, Switch-Off Audit
Your lift still runs. The alarm in it does not.
The UK analogue phone network is switched off on 31 January 2027. Desk phones are mostly sorted. Lift emergency phones, alarm signalling, door entry and the odd dialler usually are not, and they fail quietly. There is no alert, no fault light and no change to the invoice. The first anyone knows is when somebody presses the button and nothing happens.
The problem
The devices nobody has a list of.
Most buildings carry more analogue-dependent equipment than anyone realises, and almost none of it sits on the IT estate. Lift emergency phones, fire and intruder alarm signalling paths, door entry and gate intercoms, CCTV and building management diallers, card terminals, telecare units and the franking machine in reception. All of it quietly sharing the same copper.
None of these announce their own failure. A lift emergency phone that stops working does not stop the lift, it stops the lift being compliant. A fire panel that can no longer reach its monitoring centre still shows a healthy green light. The question is not whether your buildings have analogue lines. It is how many, and which of them are life safety.
What we do
Find it, plan it, fix it, watch it.
The list
We survey the building and record every analogue-dependent device: what it is, where it is, what it does, who owns it, and what happens on the day its line is withdrawn. You get that in writing whether or not you do anything else with it.
The plan
A dated migration programme, sequenced around the maintenance and monitoring companies who need to attend, so the dates hold. We tell you plainly which devices are ours to move and which belong to somebody else.
The fix
We install and commission the replacement, device by device, and test each one before signing it off. One supplier, one programme, one number to call.
The watch
Every critical device sits on a private, encrypted network that we manage and monitor. If one drops off, we know. That is the difference between a device that works and a device you assume works.
Throughout, the building carries on as normal. Nothing is taken out of service without agreement, and the devices that belong to other providers stay with them, coordinated rather than taken over.
Why landlords and agents use it
A list somebody has actually checked.
Nothing left to discover
Every analogue-dependent device in the building, recorded in one place, with the ones that are life safety flagged.
The silent failures found first
Lift alarms and alarm signalling are the devices that fail without telling anyone. They go to the front of the programme.
Clear ownership
Who owns each device, and who its line reports to, are different questions. We answer both, because only one of them decides who can fix it.
Dates that hold
Sequenced around the third parties who have to attend, so the programme survives contact with reality.
One accountable partner
Survey, plan, installation and the ongoing connection from the same team, rather than four suppliers and the gaps between them.
Monitored afterwards
Migrated devices are watched, so a connection that drops is picked up by us rather than discovered by a passenger in a lift.
What we take on
Clear about what is ours and what is not.
Some of the equipment in your building reports to us or to nothing external, and we can migrate it and hold it on a network we manage. Some of it reports to an alarm receiving centre, a card acquirer or another provider, and that signalling path is not ours to change. We record all of it either way, because the building needs the complete list, and we coordinate with the relevant provider where you want us to.
What we do not do is speak for other people's equipment. Where Fuse migrates a device, we are responsible for the replacement connection and the installation. The device itself, its configuration and any certification it needs remain with whoever maintains it. That boundary is set out plainly in every report we issue, because being clear about it up front is worth more than being vague about it now.
What else you get
You end up knowing more about the building.
A survey means somebody has been through the plant room, the comms cupboard and the lift motor room with a notebook. In a lot of buildings that has not happened in years, so the record you get back covers more than the analogue lines: what is installed, roughly how old it is, and what is near the end of its life.
You may already have plans for some of it, or a contractor you use for that sort of thing. That is fine, and we will say so. The value is in having the picture at all, so that decisions about the building get made against a record rather than a guess.
Who it's for
Built around who you are.
Exposure you cannot currently see
A silent lift alarm or an unmonitored fire panel is your exposure, not the lift company's. One supplier, one programme, one date, and the list in writing before January.
Accountable across a portfolio
You are responsible for compliance across buildings you do not own and did not fit out. We produce the list building by building, then fix what is ours to fix, on one instruction.
The kit in your demise
Card terminals, door entry, alarms and diallers inside your own space are yours to deal with, whoever owns the building. Same survey, same programme.
Free guide
The switch-off, explained properly.
We have written a plain English guide for anyone who owns, manages or occupies a commercial building. It covers what is actually changing, which equipment is affected and what happens when each one loses its line, who is responsible for what, the order to tackle it in, and a translation of every acronym you will meet along the way.
Eight pages, no jargon, and useful whether or not you ever speak to us.
Let's talk
Find out what your buildings are carrying.
Add your buildings to the free online check for an indicative picture in a couple of minutes, or ask us to survey one properly at no cost.